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Guides, how-tos and playbooks for every part of Ordina, written by the people who built it.

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Your page and channels

Build the page, put the Secretary on your website and WhatsApp, and get found.

All 8 guides →

Playbooks

Ways to run real situations on Ordina, from ticketed events to home visits, with the exact settings.

All 10 guides →

Integrations

Every channel and tool your Secretary connects to, step by step: WhatsApp, calls, Instagram, your store, Claude and more.

All 18 guides →

Developers & API

Build on Ordina: the REST API, webhook events, signatures, and connected actions that plug your own platform into a business's Secretary.

All 10 guides →

Most read this month.

1Create your account and start your free trialSign up with just an email, pick a plan to trial for 7 days, and finish the guided setup in about ten minutes.2Teach your Secretary about your businessThe knowledge base is what the Secretary reads before every reply. What to put in it, how to write it, and the limits per plan.3Take online payments and get paid outConnect a payout account, verify your identity, and understand how each sale settles to your bank, with fees shown per transaction.4WhatsApp: on Ordina's number or your ownShare your WhatsApp link so customers reach your Secretary on Ordina's number, or connect your own business number through Meta.5Generate your knowledge base with AIWrite what you know in any shape, then let Organise with AI turn it into the structure your Secretary reads best. Plus a prompt for starting from a blank page.6Your website: add a Book now buttonPut a floating Book now button on Wix, Squarespace, WordPress or any site, choose which websites may show it, and check it works.7Reschedule or cancel an appointmentHow to move a booking (the customer approves the new time), how customers reschedule themselves, and what happens to payments.8Troubleshooting: quick fixes for the common roadblocksThe problems that reach support most, each with the cause and the fix, so you can sort it in a minute.

Still stuck?

Write to us and a person replies, usually the same day. Or try the product first: ask the demo Secretary anything.

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